Orders
Can I change my order?
Orders are processed quickly so we can get your gems to you. If you need to make an adjustment, please email us within 2 hours of placing your order.
Where are prices shown?
All prices listed across the Vetro Di Mare store are in GBP (£). For our friends in the US and EU, your bank will handle the conversion at checkout.
Are the pieces unique?
Yes, absolutely. Because we use authentic sea glass handpicked from Sicilian shores, no two shards are identical. Your piece is truly one-of-a-kind.
Can I track my order status?
Once your order is on its way, you’ll receive a shipping confirmation email with a link to follow its journey from our studio to your door.
Shipping & Delivery
Domestic (UK)
We offer free shipping on all UK orders over £50. For orders below this, a small standard fee applies at checkout. Most pieces are dispatched within 3-5 days as they are handcrafted to order in our London studio.
International
International shipping is offered at a flat rate of £6.99 for the EU and £8.99 for the US. Please be aware that local customs duties or taxes remain the responsibility of the recipient. Once your sea glass begins its voyage, we will provide tracking details for your peace of mind.
Dispatch & Delivery
Each piece is handcrafted from Sicilian sea glass and prepared for you individual journey. We aim to dispatch orders within 3-5 working days. UK delivery typically takes 2-3 days following dispatch.
Refunds & Returns
Because each piece is handcrafted from unique Sicilian sea glass, we operate a strict no-refund policy. We want you to love your jewellery, so please read our honest guide below.
Can I return my jewellery if I change my mind?
As a small independent brand working with bespoke sea glass and for hygiene reasons, we cannot accept returns for a change of mind. Each shard is one-of-a-kind, much like the wearer.
What if my piece arrives damaged?
While we pack every order with care in our London studio, accidents can happen. If your item is damaged during transit, please email us within 48 hours with a photo and we will find a solution.
Can I exchange it for a different shard?
Since each sea glass gem is unique in shape and hue, we don't offer exchanges. We recommend checking our photos carefully before purchasing to ensure you love your specific piece.
How do I contact you about an issue?
We are always here to chat. Send us a friendly note via our contact page or Instagram. We value our small community and will always be honest and fair with you.
Left: Raw sea glass from the Sicilian coast. Right: The craftsmanship of Vetro Di Mare.
Materials & Craftsmanship
Where does your sea glass come from?
Every shard we use is hand-picked directly from the beaches of Sicily. These organic gems are shaped only by the Mediterranean tides before they reach our studio.
What metals do you use?
We create our pieces using pure copper. We choose this warm metal specifically to embrace and highlight the natural tones and textures found in our Sicilian sea glass.
Where is the jewellery made?
Vetro Di Mare is a bridge between Sicily and London. The glass is gathered in Italy and every piece is then meticulously hand-assembled in our London studio.
Are all pieces identical?
No two pieces are ever the same. Because sea glass is shaped by nature, your jewellery will feature its own unique silhouette, frosting level, and depth of colour.
Jewellery Care
Stay Clear
Cleanse Simply
Store Safely
Treat with Love
To slow natural tarnish, please remove your copper pieces before you swim, shower, or exercise. It is also best to avoid contact with lotions, perfumes, and harsh chemicals.
Gently wipe your copper and sea glass jewellery with a soft, dry cloth after use to remove oils and stay bright.
To prevent copper tarnishing, store in a dry spot using the original pouch or an airtight container.
Your handcrafted copper and sea glass is delicate. Please handle gently to keep it radiant.