Legal Information
Terms & Conditions
Welcome to Vetro Di Mare. By browsing and purchasing from our boutique, you agree to these simple terms. Our business operates between the coastal shores of Sicily and the creative hub of London. We are a small, independent brand dedicated to the beauty of the Mediterranean.
Please note that all our jewellery pieces are handcrafted. Because we work with natural sea glass, each gem has been shaped by the tides over decades. This means every piece is often one-of-a-kind, celebrating unique imperfections that define artisanal craftsmanship.
Shipping Information
We ship our treasures from London to jewellery lovers worldwide. All prices are listed in GBP (£). As a small brand, we handle every order with personal care. Please allow for a short processing time as we prepare your handcrafted piece for its journey from our studio to your home. Tracking information will be provided once your order is on its way.
No Refund Policy
Due to the bespoke, one-of-a-kind nature of handcrafted sea glass jewellery, we do not offer refunds or exchanges once a purchase is made. Each shard is unique and carries the character of the Sicilian sea; we ask that you embrace these natural variations before purchasing. This policy allows us to continue operating as a sustainable independent label. If your piece arrives damaged, please reach out to us immediately so we can find a reassuring solution for you.
Shipping Information
Logistics & Origin
Our journey spans from the coastal shores of Sicily to our studio in London. Every order is carefully packed and dispatched from these two locations to ensure your sea glass treasures arrive safely.
Delivery Times
As a small independent brand, we process orders within 3-5 business days. UK domestic shipping typically arrives within 2-4 days, while international Sicilian deliveries may take 7-10 business days.
Rates & Currency
All prices are in GBP (£). Our shipping rates are: UK £4.99 (complimentary over £50), EU £6.99, and US £8.99. Every parcel is tracked to ensure your handcrafted piece arrives safely from our studio to you.
No Refund Policy
At Vetro Di Mare, our jewellery pieces are handcrafted using authentic sea glass gathered from the Sicilian coastline. Because each piece of sea glass is shaped by the tides and time, no two items are exactly alike. Due to the one-of-a-kind nature of our handcrafted creations, we do not offer refunds or exchanges once a purchase is final. We operate between the serene shores of Sicily and our studio in London, ensuring that every piece reflects our commitment to artisanal integrity before it reaches you in its handcrafted packaging. We appreciate your understanding and support of our small independent brand.